ios-black-camera-screenIf you use an iPhone or an iPad or another iOS device to access PlantsMap.com and choose to not share your location with Plants Map, the camera will not allow you to take photos and upload for your plants and collections. The camera app will open, but the screen will be black and none of the buttons will work.

You can still upload photos to your plants and collections, but you will need to choose them from your Photos app gallery. Take the photos with your camera, then when you are editing your plants and collections, upload them from your Photos app.

There is an easy fix to allow you to again use your camera directly in Plants Map. You just need to reset your location and privacy settings on your iPhone. Here are the steps.

  1. Open Settings and go to the General Settings page.

  2. Scroll to the bottom and click Reset

  3. Scroll to the bottom and click Location & Privacy

  4. Click Reset

  5. Restart your iOS device (hold down the Home and On/Off button for a few seconds)

That will allow you to again use your camera to add images directly into Plants Map collections and plant pages.

Here is a more detailed explanation of why this happens. When you first visit PlantsMap.com and sign in with the Safari browser, it asks you if you want to share your location. If you choose “No” and “Don’t ask again” then Safari will not connect to anything on device that knows your location. This turns off the Camera feature since it can record where you were when you take a photo.

Remember that on Plants Map, you choose whether or not you want to pin things to the map, so you can just skip that if you don’t want your location known. If you want to use the map tools for yourself, there is a toggle underneath each map edit field to make the location public or private so you can choose to share location on a case by case basis.

Your privacy is important to us so we give you many options to choose where you’d like things to appear on our maps. Feel free to email us using the form below if you have any problems or questions.